0 - 1 Product Definition
Helped product teams identify real customer needs and interpret user perceptions with generative research techniques turning open questions into concrete direction.
UX product design - player/coach with a multi-faceted background in industrial design and entrepreneurship.
Helping businesses leverage AI to achieve goals & exceed customer expectations.
Selected work
Abilities
AI Fluency
Designed newly envisioned generative AI experiences for consumer and enterprise applications. Published apps with AI development tools & third party integration platforms.
Leadership
Managed directs and influenced cross-functional teams, driving collaborative product innovation and improved operational efficiencies.
Shipped Product
Experience launching products across multiple platforms including enterprise, web & native mobile. Some apps have been used by over 200 million customers.
Business Results
Shaping product strategy and roadmaps through data-driven design decisions to achieve measurable impact.
Innovation
Over 30 utility patents granted and pending in both software and hardware industries. Worked with several fortune 100 innovation centers including T-Mobile, Lowes and Starbucks.
Impact
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195 MM
Alaska Airlines Number of passengers boarded with our newly designed iOS app since it launched in 2020.
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$11 MM
Amazon Annual operational cost savings found through generative user research with call center employees.
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30
Multiple brands Utility Patents granted across software and hardware industries.
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17 yrs
Yakima The amount of time the original FatCat ski mount design has been in the market.
Brands
Digital product
Physical product
Start-up business
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WayFinder News
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About
An inventor, designer, and mentor with two decades of experience spanning software, hardware, and emerging technology, I have led work across enterprise AI, B2C mobile products, service design, e-commerce, and consumer hardware. I hold 30 utility patents across telecommunications, aerospace, and sports & fitness. My approach centers on direct customer observation and first-person empathy as the foundation for identifying meaningful insights and opportunities.
I help set vision, inform roadmaps and energize my teams to do their best work. I’ve been described as a player/
Recommendations LinkedIn >
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I was fortunate to work with Mike on an enterprise project at T-Mobile for all of 2022. He excels at partnering with other groups and collaborating on results. I was impressed by his ability to quickly dive into complex and ambiguous problems by setting up a framework and assembling the right resources.
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I’ve had the pleasure of working with Mike on several customer-facing projects during my time at T-Mobile. Mike was the Lead Designer on complex UX projects. He demonstrated great collaboration with key stakeholders, never failed to create a safe learning environment for his team of designers, and he brought great energy and questions.
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I had the pleasure of working with Mike over the last 3 years, the last 2 of which he was my manager. Mike is a great industrial design mentor —sharing a wealth of manufacturing expertise, industrial design best-practice, tips for selling design concepts and supporting the growth of the team.
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Mike and I were part of a team that, simply put, had to completely reimagine a decades old process into a new cloud-based, mobile approach. We would not have succeeded without Mike’s expertise and passion. We were tasked with building a completely new boarding process for Alaska Airlines using mobile hardware.
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Mike is an exceptional Designer and Design Manager. He is a champion of process, diplomatically educating his business stakeholders about the right way to get to the results they’re looking for. He is a talented designer, consistently drawing on consumer insights to create compelling stories and solutions.
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I had the pleasure of working with Mike for a few years in his capacity as design manager at the innovation focused and future looking T-Mobile Creation Center; he was a true delight to work with on projects. Mike, and by extension the team he led, not only brought the skills but also a real depth of product design knowledge to everything he did.
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It is a pleasure to recommend Mike Kemery as a Design Manager. He has a consistent record of pushing design and innovation limits, and enabling Junior and Senior designers to excel to their limits. As a solid industrial designer himself, he has great empathy and knowledge of various design processes.
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Mike is one of the most talented designers I have had the pleasure to work with. He was instrumental in developing the advanced development group and our process at Yakima. Mike has the rare ability to distill consumer values into a compelling solution while working with the technical guys to create a truly great product every time.
I’ve had the pleasure of working with Mike on several customer-facing projects during my time at T-Mobile. He demonstrated great collaboration with key stakeholders, never failed to create a safe learning environment for his team of designers, and brought great energy and questions to the team.
